Solved: Re: Just upgraded

Phil18 · ‎21-01-2021

I have just upgraded my phone and as part of the upgrade i was supposed to get a free smart watch which i expected to come with the phone. The phone arrived yesterday but no watch can anybody help

MI5 · ‎21-01-2021

@Phil18

Sorry wrong link.

Try this one https://www.samsung.com/uk/watch-active-offer/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎21-01-2021

@Phil18

Usually you have to claim the free gifts after the phone arrives and after the cooling off period.

Which phone did you upgrade to?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Phil18 · ‎21-01-2021

Samsung Galaxy 20fe

MI5 · ‎21-01-2021

@Phil18

Sorry wrong link.

Try this one https://www.samsung.com/uk/watch-active-offer/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Phil18 · ‎22-01-2021

Thanks for all your help MI5 would have been struggling without you cheers 👍

MI5 · ‎22-01-2021

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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