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1 ACCEPTED SOLUTION
Accepted Solutions
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If its a new account it can take a couple of days to recognise the number and update the system. Try again or call customer service
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Hi @Gerrard99
You need to ring customer services. They will sort it out for you https://www.o2.co.uk/contactus
Best of luck and welcome to the forum 
- 93176 Posts
- 609 Topics
- 6967 Solutions
If its a new account it can take a couple of days to recognise the number and update the system. Try again or call customer service
- 5434 Posts
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Hey @Gerrard99, and welcome to both O2 and the O2 Community 
Have you been able to setup your online account since you last posted or do you need some more help? There's some good advice above already but it'd be great to hear how you're getting on 
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
