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Is there a way of turning text promotions a a preference in the O2 account or app?

rb_______
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on ‎08-02-2024 13:13

on ‎08-02-2024 13:13

Is there a way of turning text promotions a a preference in the O2 account or app?

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MI5
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on ‎08-02-2024 13:37

on ‎08-02-2024 13:37

@rb_______ 

Not sure I understand what you're asking, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Verified_Human
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on ‎02-07-2024 13:13

on ‎02-07-2024 13:13

Sorry my poor typing skill. Turning OFF marketing texts in preferences in MY O2 account. I've tried but all that I get is 'save marketing preferences'

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MI5
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on ‎02-07-2024 13:33

on ‎02-07-2024 13:33

@Verified_Human 

Deselect each option then choose save.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Verified_Human
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on ‎02-07-2024 16:04

on ‎02-07-2024 16:04

option(s) cannot be selected or saved

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madasaf1sh
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on ‎02-07-2024 16:11

on ‎02-07-2024 16:11

@Verified_Human 

 

Login to myo2 and then go to this link https://accounts.o2.co.uk/consent 


If you have problems then you will need to contact o2 Guide: How to find help & contact O2 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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pgn
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on ‎02-07-2024 16:40

on ‎02-07-2024 16:40

As explained, screenshot from MyO2 App, @Verified_Human 

1000021643.png

Long screenshot, may need to tap on it to see it more clearly.

All options unchecked, as indicated above.

|-- O2 Social Media Team via Facebook Messenger
NoAccountAccess

O2CommunityAward


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