Internet wasn't renew on 10 of September

[AP88]

Hello, usually my bill and Internet renew is each month on day 10th. I did received my bill on 10th of September,  but somehow seems like my data wasn't renew, as  I only left 2 gb, I couldn't use all my data in 3 days. Could you please let me know what's happened?

Thanks

[Bambino · Accepted solution]

@AP88 This is not O2. This is a customer community.

You can contact O2 via social media who should be able to help you:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)