Re: Internet not working

Michal1 · ‎02-03-2020

Hi i have a problem with my internet its not working and if i go to mobile aplication noshow me icons how many giga i use

MI5 · ‎02-03-2020

@Michal1

Check network status here https://status.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎02-03-2020

Try rebooting your phone.If you still have a problem then call customer service

Guide: How to find help & contact O2

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎06-03-2020

Hey @Michal1 did you find out what was causing your Internet issues in the end?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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