on 11-12-2023 15:07
Hello. I bought a phone almost 1 month ago and now when I received the bill I saw that I don’t have to pay for insurance, but I asked for it.
on 11-12-2023 15:13
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202
https://www.o2.co.uk/help/digital-services/o2-insurance