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I would like to change my contact number please

Maguire
Level 1: Joiner
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I would like to change my contact telephone number 

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MI5
Level 94: Supreme
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Registered:

@Maguire 

You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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2 REPLIES 2

MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

@Maguire 

You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
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madasaf1sh
Level 76: Forum Legend
  • 10170 Posts
  • 55 Topics
  • 3011 Solutions
Registered:

@Maguire 

 

If this is your o2 mobile number then you are allowed one free change.

 

You need to contact customer services on 202 from an o2 phone or 0344 809 0202 from any other phone

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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