Hi, I didn't really have time to ring about this today so I thought I'd post it on here. It might seem like an obvious answer but it's not clear on 'My O2'. I started a 24 month contract with O2 and I've now gone beyond the 24 months, I want to get a new phone now with a different network and I want to keep my current number as well. I get my next bill next week.
Do I just send a text to get my number released and that'll end the contract? Or do I have to cancel the contract as normal? On the FAQ thing, it says that I don't have to give thirty days notice if switching to another network - it says it here: https://www.o2.co.uk/business/support/accounts/switch#Getintouch.
There's no visible way to do any of this on the 'My O2' thing. Does anyone have any advice? Thanks.
