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I want to change my details

Mateusz
Level 1: Joiner
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I want to change my details but you send me the code number 399 which I have not had for over 6 years

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Bambino
Level 84: Resplendent
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@Mateusz If you're having a problem changing your details through your MyO2 page it would be best to call customer service 8-8.30 am to avoid a long wait time. https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416

I DO NOT WORK FOR O2



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Bambino
Level 84: Resplendent
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@Mateusz If you're having a problem changing your details through your MyO2 page it would be best to call customer service 8-8.30 am to avoid a long wait time. https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416

I DO NOT WORK FOR O2



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jonsie
Level 94: Supreme
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If the codes are going to the wrong number then as @Bambino says, call customer service for assistance. This is a customer only community.

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Martin-O2
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Hey @Mateusz did you get your details updated OK? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Eric1
Level 1: Joiner
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Hello,
How do I change the password supplied by O2 ?
Thanks
Eric
13.02.2020
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MI5
Level 94: Supreme
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@Eric1 

Select the forgotten password option on the login screen.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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