I’ve ordered a sim for my current number switch

[Chris092]

I’ve ordered the sim but have been given another number instead of transferring my current number 

[madasaf1sh · Accepted solution]

@Chris092 

If you are a new customer and want to port in you are first given a temporary number until the port completes, this is completely normal, as your old net work has to approve the port and you need a number to port to. 

You should get a date from o2 and your old network on when the port will happen, if your dont then contact o2 on 202 or 0344 809 0202

[Chris092]

Thank you so much 😀

was a bit worried there …

[madasaf1sh]

No problem..