@772007
You cant is the answer, and it sounds like you are trying to transfer an account into someone elses name via the back door
You can change your address online, but not your surname or date of birth
https://www.o2.co.uk/help/account-and-billing/changing-personal-details
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
