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I have received a text from O2 saying I have sent a multimedia text message but this is incorrect

Lisa47
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I have received a text from O2 saying I have sent a multimedia text message but this is incorrect and I do not want to incur a charge for this

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Enlli
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This has cropped up on a number of Forums and is usually down to the phone converting messages to MMS. 

It can happen with some emoji and long text messages if you messaging app setting allow for it 

 

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Enlli
Level 9: Fired up
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This has cropped up on a number of Forums and is usually down to the phone converting messages to MMS. 

It can happen with some emoji and long text messages if you messaging app setting allow for it 

 

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MI5
Level 94: Supreme
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@Lisa47 

See guide here Guide: Accidental MMS Sending and How to Avoid it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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