Solved: I have received a text from O2 saying I have sent ...

Lisa47 · ‎18-05-2022

I have received a text from O2 saying I have sent a multimedia text message but this is incorrect and I do not want to incur a charge for this

Enlli · ‎18-05-2022

This has cropped up on a number of Forums and is usually down to the phone converting messages to MMS.

It can happen with some emoji and long text messages if you messaging app setting allow for it

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Enlli · ‎18-05-2022

This has cropped up on a number of Forums and is usually down to the phone converting messages to MMS.

It can happen with some emoji and long text messages if you messaging app setting allow for it

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎18-05-2022

@Lisa47

See guide here Guide: Accidental MMS Sending and How to Avoid it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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