cancel
Showing results for 
Search instead for 
Did you mean: 

I have received a text from O2 saying I have sent a multimedia text message but this is incorrect

Lisa47
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have received a text from O2 saying I have sent a multimedia text message but this is incorrect and I do not want to incur a charge for this

Message 1 of 3
1,111 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Enlli
Level 69: Guiding Light
  • 8896 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

This has cropped up on a number of Forums and is usually down to the phone converting messages to MMS. 

It can happen with some emoji and long text messages if you messaging app setting allow for it 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Message 2 of 3
1,108 Views
2 REPLIES 2

Enlli
Level 69: Guiding Light
  • 8896 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

This has cropped up on a number of Forums and is usually down to the phone converting messages to MMS. 

It can happen with some emoji and long text messages if you messaging app setting allow for it 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
1,109 Views

MI5
Level 94: Supreme
  • 151774 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Lisa47 

See guide here Guide: Accidental MMS Sending and How to Avoid it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
1,104 Views