If you are paying the bill manually then you need to pay at least 4 working days before the DD is due to be taken @LRDM .
You can either now request a refund (once your account shows in credit) or leave it on there to pay next month's bill.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
