Solved: I don’t understand how I can change my billing add...

KD-2021_Query · ‎26-10-2021

Your website says I can change my account details when I log into my o2, but when I do I can’t see how/where to do this. My surname has changed too since I last logged in.

MI5 · ‎26-10-2021

@KD-2021_Query

How to change name here https://www.o2.co.uk/help/account-and-billing/changing-your-name

For address change, if you can't find it on your MyO2, you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-10-2021

@KD-2021_Query

How to change name here https://www.o2.co.uk/help/account-and-billing/changing-your-name

For address change, if you can't find it on your MyO2, you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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