on 02-07-2021 12:37
on 02-07-2021 14:20
@MatilaHow long have you been in Slovakia? If longer than 63 days then you have exceeded O2's fair use policy. If less than that then you need to call O2 using Skype
All details here
Call 202 from your mobile or use Skype to call 0800 032 1402
All other numbers and methods of contact are in this guide
Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Veritas Numquam Perit