I cannot access my o2

[Kishok]

I cannot access my o2 portal to pay the bills. It says cannot login come back after 48 hours. But it is same after sometime too.

could you check it for me?

also I am trying to pay my overdue bill. Over your payment line it keep telling payment is decline even if there sufficient a mount of money. Could you please check it?

now my data connection is restricted.

[jonsie]

If you are trying to log in to the My O2 app

Instead try the web version 

https://accounts.o2.co.uk/signin

If that works then delete the app, reboot phone and reinstall 

If none of that works then 

You can call O2 on 202

Or use the social media links below

[Enlli]

This is coming up a lot recently

Can you access via

https://accounts.o2.co.uk 

If yes delete the app and then reboot your phone and then reinstall the app

If neither work

You will need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

Or phone them on 202 or 0344 809 0202 (contract)