I can't use MY O2

[Andrew241]

I have an O2 account and I'm using the network, but I can't access My O2. I can't use it on the app or the web, so I can't check detailed information such as my bill history.

[Enlli]

If you are trying to log in to the My O2 app

Instead try the web version 

https://accounts.o2.co.uk/signin

If that works then delete the app, reboot phone and reinstall 

If none of that works then 

You can call O2 on 202

Or use the social media links below

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)