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I can not enter my o2 app

Redangel
Level 1: Joiner
  • 2 Posts
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Tried to enter my o2 app and got error message " something went wrong. Your o2 might not be ready yet" but I have the phone for 2 years already 

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MI5
Level 94: Supreme
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@Redangel 

There is an issue with some accounts that needs sorting by O2.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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