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I am paying for something I’ve never received

refund6
Level 1: Joiner
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on ‎15-05-2024 09:26

on ‎15-05-2024 09:26

Hello, I have a tablet I am paying for and have never received a SIM card for it so unable to use data etc but I am paying every month for it? Can this be looked into? 

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madasaf1sh
Level 78: King of Kings
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on ‎15-05-2024 09:34

on ‎15-05-2024 09:34

@refund6 

 

You will need to call customer services on 0344 809 0202 and request a replacement sim card, or pop into your local o2 store with Photo ID and they can issue you on there and then, but you will need to know the phone number or account number

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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