Huawei p30 pro like new offer

[Christine5]

On my phone i have an offer for the huawei p30 pro like new with 8gb, no upfront cost and £26 a month, when i go to check out it seems i cant keep my existing number.  Any ideas on ways round this?I cant see in the t&c anything about new customers only.  I cant find this offer on the laptop under my account.  No way of contacting o2 either to discuss!

[MI5]

@Christine5 

Just choose it as an upgrade and you will keep your number automatically.

[Christine5]

If I set it up as an upgrade it doesn't have the extra offers so costs more, has upfront costs and less data

[jonsie]

In that case you would have to call CS after and as to migrate

or do a sim swap as it will come with another number

Guide: Coronavirus Community Help and Support 

[Christine5]

Thank you, ill give it a go and hope they swap my number!  too much hassle to try to change my number when ive had it for years and years!  thanks for your help