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How to talk to o2!

Kanukai921
Level 1: Joiner
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Help! I ordered a new iPhone 12 on Black Friday as an upgrade. Worked out approx 24/month. Then heard nothing from O2 for a week not even a confirmation email (did go through uSwitch originally). New phone turned up today but the tariff says I’m on 46/month! From nowhere. I need to talk to someone but ‘all agents are always busy’ on the chat when I try. There appears to be no number to ring and there is no FAQ or link that helps with this. 

Please help! Thank you

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jonsie
Level 94: Supreme
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Hi 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you –

See links below

Or you can call them on 0800 081 0255

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2

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Message 2 of 3
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jonsie
Level 94: Supreme
  • 86776 Posts
  • 594 Topics
  • 5054 Solutions
Registered:

Hi 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you –

See links below

Or you can call them on 0800 081 0255

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 2 of 3
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Mkhan89
Level 1: Joiner
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Same thing happened to me but my bill then showed an airtime discount of £16 so no need to be worried

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