Solved: How do I change mobile model details in my O2

Daibrass · ‎03-08-2021

Can any one advise how to change mobile phone details in My O2 I bought an SE several months ago but it's still showing as my old 7

MI5 · ‎03-08-2021

@Daibrass

You can't change it manually.

It should update eventually but in reality it makes no difference.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-08-2021

@Daibrass

You can't change it manually.

It should update eventually but in reality it makes no difference.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-08-2021

Hi there should be a a 'remove number' option alongside the phone number. You just click on that.

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