How could I get a copy purchase invoice for my device?
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on 29-04-2020 15:40
Hi,
Basically I purchased the handset through a price comparison a year ago but the contract is through o2.
I took out insurance via a third party company as o2 couldn’t offer it but I now need to make a claim but I can’t for the life of me find the invoice I was sent with the handset. (I’m not actually sure if I got one or not)
I do have the initial welcome to o2 letter I was sent for the contract with the monthly price minutes data etc but this doesn’t seem to me like it would suffice as an invoice. I’m just wondering if there is anyway to get a copy of the invoice that originally came/ should have come with the handset and if this would be provided by o2 or the company I purchased the contract through.
Thanks
Basically I purchased the handset through a price comparison a year ago but the contract is through o2.
I took out insurance via a third party company as o2 couldn’t offer it but I now need to make a claim but I can’t for the life of me find the invoice I was sent with the handset. (I’m not actually sure if I got one or not)
I do have the initial welcome to o2 letter I was sent for the contract with the monthly price minutes data etc but this doesn’t seem to me like it would suffice as an invoice. I’m just wondering if there is anyway to get a copy of the invoice that originally came/ should have come with the handset and if this would be provided by o2 or the company I purchased the contract through.
Thanks
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on 29-04-2020 15:46
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on 30-04-2020 14:10
Struggling to find where recent orders actually is lol, could you direct me. Only thing I can find is products and services which lists nothing in there.
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on 30-04-2020 14:16
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on 30-04-2020 14:16
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