Solved: How can I update my name?

Virginie · ‎08-05-2019

Hi,

As I am divorced, I just want to register my birth name instead of my marriage name.

My birth name is [Removed personal information]

Could you tell me what you need as proof??

MI5 · ‎08-05-2019

Please follow help here https://www.o2.co.uk/help/account-and-billing/changing-your-name

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-05-2019

Hi @Virginie

Please follow help here https://www.o2.co.uk/help/account-and-billing/changing-your-name

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎09-05-2019

Good morning @Virginie, and welcome to the Community

All the information you need should be in the link above, but if you need any further hekp with this at all, please let us know!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

O2

How can I update my name?

Switch up on 14 day return

Can not log in

Spam calls

Customer Services

Spend Cap