How can I pay my late bill when I’ve been cut off

[Ellie234]

How can I pay my bill when I've been cut off

[Ellie234]

I’ve given my details on 02 chat but that’s hours ago

[Cleoriff · Accepted solution]

@Ellie234 

All ways to pay here Guide: How to Pay Your Bill (Airtime & Device Plans) 

If you need to contact O2 you can use Skype. Details in this guide Guide: Coronavirus Community Help and Support 

[jonsie]

It can take 24 hours to be reconnected once you have made the payment
Keep rebooting your phone and call them tomorrow if necessary