How can I choose which of two numbers is the default in My O2

[Button_Moon]

I have two PAYG numbers registerd in MyO2. One is a SIM card in a burglar alarm, the other is my mobile phone. The burglar alarm one seems to be the default when I view my account on the website, and is the only one that I can top up in the app.

Is there a way I can tell MyO2 to use the other number as the default?

[Cleoriff · Accepted solution]

@Button_Moon 

You probably need to call customer services and ask for their advice

Guide: How to find help & contact O2 

[EmilieT]

Hi @Button_Moon, I've just checked on my end and found out some more info that I thought you might be interested in  

There is currently no way to swap the numbers around, however, there should be a way to top up both numbers through the app - you'll first need to call customer service to go through this. 

Hope this helps!

[Button_Moon]

Ok, thanks for checking.