Solved: Re: How can I change my personal details? - Page 2

Zoho · ‎07-04-2020

Hi, I need to change my address so I can order a phone but My02 keeps sending a code to my broken phone. How can I change my address when I cannot receive the code?

Thank you.

jonsie · ‎07-04-2020

Guide: Unlocking an O2 phone to use a different SIM card

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Zoho · ‎07-04-2020

ok Thank you.

MI5 · ‎07-04-2020

@Zoho

You'll need to contact VirginMobile to unlock it to use an O2 SIM.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Zoho · ‎07-04-2020

OK, I should have mentioned I tried to do that but they just cancel the chat line. Guess I'll just have to keep trying.

Thanks for trying to help.

O2

How can I change my personal details?

broken phone

Cancel my O2

Not received my device

Phone upgrade

My contract **********