10-04-2022 07:59 - edited 10-04-2022 08:12
10-04-2022 07:59 - edited 10-04-2022 08:12
10-04-2022 08:16 - edited 10-04-2022 08:18
10-04-2022 08:16 - edited 10-04-2022 08:18
Hello J@Jicek
Firstly use your edit to remove your personal details (top Right hand corner the button/ drop down box above the date and time). This is an open forum and anyone can read your personal details.
We are a customer community and don't have access to your account so you will need to contact o2 customer services here:
Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram
You can also give them a call HERE: Or 202 from your mobile, 0800 032 1402 from any phone
READ here:
Guide: Coronavirus Community Help and Support
Best wishes
on 10-04-2022 08:20
on 10-04-2022 08:20
on 10-04-2022 09:25
on 10-04-2022 09:25
Thanks TallTrees I just first think is Web chat. Before your answer I spent over 5 minutes to try remove it thanks for your help. Have nice day;)
on 10-04-2022 10:46
on 10-04-2022 10:46