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Hi, I want to change from refresh to sim only and keep my number. I have an iPhone 7 Plus.

TT007
Level 1: Joiner
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I would like to change from the refresh tariff to sim only. Keeping my number. I would like the tariff that has 5GB dater, unlimited texts and call for 24 months. I think it’s around £10. How do I do this? Thank you

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MI5
Level 94: Supreme
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@TT007 

Just go through the upgrade process in your MyO2 https://mymobile.o2.co.uk/

Choose the sim only tariffs. 

upgrade2.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 121963 Posts
  • 608 Topics
  • 18809 Solutions
Registered:

@TT007 

Just go through the upgrade process in your MyO2 https://mymobile.o2.co.uk/

Choose the sim only tariffs. 

upgrade2.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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