Solved: Hello I'm trying to get my extra the Disney plus b...

Nick17 · ‎23-02-2022

Hello I'm trying to get my extra the Disney plus but the text message with the verification code is not coming through

MI5 · ‎23-02-2022

Try turning wifi off.

Other tips here Guide: Text Message Tips (not sent or received)

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-02-2022

@Nick17

Try turning wifi off.

Other tips here Guide: Text Message Tips (not sent or received)

Guide: Adding and removing O2 Extras

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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