Havent used and dont have the sim

[Humey]

Ive been paying for a sim of 5.44 a month and dont have or use the sim..... ive had a bill of 125.44 which shouldnt  be right as 1. It was capped and 2. I dont have nor have i used any contract i know this as im threw tesco mobile. Only got that sim coz it came with my virgin. I dont live at borrowdale street either. So tp sum up im being charged on a sim i dont have and have never used.

[Cleoriff]

@Humey 

You need to call payment management

You can reach the Payment Management team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am