Handset mobile

[andrewbaker44]

Hi we called you on the 20th of January and we was calling about a new mobile handset and the previous woman (didn't get her name) said she would cancel it then about a minute after a lady named Vicky called us and she spoke to the manager and I told her not to cancel the phone and she said she wouldn't and she said she would put a note on the side saying not to cancel it and its been cancelled as I told her not to and  I'm also paying for the phone I haven't received.

(Not happy at all waited a month and still not received it )

[Cleoriff · Accepted solution]

@andrewbaker44 

This is a community made up of members like yourself.

You need to contact O2.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

[jonsie]

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255