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Amie4
Level 1: Joiner
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on ‎09-11-2022 18:55

on ‎09-11-2022 18:55

Good evening I’ve just had a thing pop up on my phone to say 02 have turnt my 4g off can I ask why? 

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MI5
Level 94: Supreme
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on ‎09-11-2022 18:57

on ‎09-11-2022 18:57

@Amie4 

Usually a temp mast issue.

Just reboot your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144821 Posts
  • 634 Topics
  • 27772 Solutions
Registered:

on ‎09-11-2022 18:57

on ‎09-11-2022 18:57

@Amie4 

Usually a temp mast issue.

Just reboot your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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