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H i have added mobile data to the wrong device in my 02 is there any way to correct this

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Sm4
Level 1: Joiner
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on ‎15-08-2021 18:43

on ‎15-08-2021 18:43

I have added mobile data to the wrong device is there any way to correct this 

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madasaf1sh
Level 78: King of Kings
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on ‎15-08-2021 19:04

on ‎15-08-2021 19:04

@Sm4 


If PAYG then no, as all bolt on's are not refundable. 

If on Pay Monthly, then contact customer services on 202 from your o2 phone or 0344 809 0202 and they might be able to undo the change.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12031 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

on ‎15-08-2021 19:04

on ‎15-08-2021 19:04

@Sm4 


If PAYG then no, as all bolt on's are not refundable. 

If on Pay Monthly, then contact customer services on 202 from your o2 phone or 0344 809 0202 and they might be able to undo the change.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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