This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

H i have added mobile data to the wrong device in my 02 is there any way to correct this

Go to solution
Sm4
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎15-08-2021 18:43

on ‎15-08-2021 18:43

I have added mobile data to the wrong device is there any way to correct this 

Message 1 of 2
537 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
madasaf1sh
Level 79: Lord of the Boards
  • 13005 Posts
  • 87 Topics
  • 3342 Solutions
Registered:

on ‎15-08-2021 19:04

on ‎15-08-2021 19:04

@Sm4 


If PAYG then no, as all bolt on's are not refundable. 

If on Pay Monthly, then contact customer services on 202 from your o2 phone or 0344 809 0202 and they might be able to undo the change.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 2
531 Views
0 Kudos
1 REPLY 1

Go to solution
madasaf1sh
Level 79: Lord of the Boards
  • 13005 Posts
  • 87 Topics
  • 3342 Solutions
Registered:

on ‎15-08-2021 19:04

on ‎15-08-2021 19:04

@Sm4 


If PAYG then no, as all bolt on's are not refundable. 

If on Pay Monthly, then contact customer services on 202 from your o2 phone or 0344 809 0202 and they might be able to undo the change.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
532 Views
0 Kudos
Top Kudoed Authors
View All
Top