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Getting into my account when I havn't got my phone

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AJS66
Level 1: Joiner
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on ‎04-09-2021 08:57

on ‎04-09-2021 08:57

Hi, I need to get into my account but I had my phone stolen and they send a code to my stolen phone?

I need to change my address?

How do I do this? Thanks

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madasaf1sh
Level 78: King of Kings
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on ‎04-09-2021 10:00

on ‎04-09-2021 10:00

@AJS66 

 

You will need to contact Customer Services on 0344 809 0202 ( toreport your phone stolen at the same time if you haven't already done so) and they can amend your address for you.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12484 Posts
  • 80 Topics
  • 3283 Solutions
Registered:

on ‎04-09-2021 10:00

on ‎04-09-2021 10:00

@AJS66 

 

You will need to contact Customer Services on 0344 809 0202 ( toreport your phone stolen at the same time if you haven't already done so) and they can amend your address for you.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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