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Getting in touch with O2

Jayne1967
Level 1: Joiner
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How the hell am I supposed to get in touch with O2? I’ve spent the past two days unable to have my call answered,start a chat with an agent or access the service I need through the app

can anyone tell me how I can use my pac code to save my old number when O2 are uncontactable?

thank you

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MI5
Level 94: Supreme
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@Jayne1967 

Guide and form to fill in here Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123885 Posts
  • 612 Topics
  • 20066 Solutions
Registered:

@Jayne1967 

Guide and form to fill in here Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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