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Getting charged for data roaming regardless with O2 Travel bolt and VOLT travel bolt applied. WHY?

eromvo
Level 1: Joiner
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I am abroad and received a text that will be charged after 25G use of data, where I have both o2 travel bolt and the VOLT travel bolt applied, it seems unfair and what's the point of getting extra bolts if you still getting charged!

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MI5
Level 94: Supreme
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@eromvo 

It's in the T&C's now since Brexit.

https://www.o2.co.uk/help/pay-monthly/roaming-in-europe

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152705 Posts
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  • 29139 Solutions
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@eromvo 

It's in the T&C's now since Brexit.

https://www.o2.co.uk/help/pay-monthly/roaming-in-europe

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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pgn
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