on 20-07-2023 11:12
I have noticed there is an final payment charge, but I'm not on a contract that has a cost. So why is this
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on 20-07-2023 11:15
Even if you are sim only there would be a minimum period @Kevin18 so if you are leaving before that you could be liable for the remaining amount.
For example - you sign up to a 12 month deal for £10 per month.
In month 9 you give notice to leave, you still have to pay for months 10, 11 and 12.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 20-07-2023 11:15
Even if you are sim only there would be a minimum period @Kevin18 so if you are leaving before that you could be liable for the remaining amount.
For example - you sign up to a 12 month deal for £10 per month.
In month 9 you give notice to leave, you still have to pay for months 10, 11 and 12.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here