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Final bill

Crystal
Level 1: Joiner
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Hi
Can anyone help me get my final bill? I left o2 about 2 weeks ago and I haven't received the bill. Can't login to my o2 account as I'm no longer with them.
Thanks
Message 1 of 13
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Bambino
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@Crystal Did you follow the procedure to cancel your contract? Cancelling Your Contract - A Guide - O2 Community

You can call customer service on the numbers in this link: Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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Message 2 of 13
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MI5
Level 94: Supreme
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@O2Emma 

Can you help @Crystal please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 13
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O2Emma
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Evening @MI5 yes I can have a look into it grin

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Message 4 of 13
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O2Emma
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Hi @Crystal I will send you a private message so I can look into your final bill.

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Message 5 of 13
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MI5
Level 94: Supreme
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Thanks @O2Emma 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 13
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O2Emma
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No problem @MI5 grin

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Message 7 of 13
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Crystal
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Thank you all for your help, am currently talking to @O2Emma.
Message 8 of 13
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Crystal
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Hi am not getting any replies from @O2Emma

Can anyone else help me sort out my final bill?
Message 9 of 13
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O2Emma
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Hi @Crystal I sent a private message on the 01/04/2021. I will send you a new one grin

 

 

 

 

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Message 10 of 13
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