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Extras3 · ‎10-08-2021

I have received an email asking me to add on extras, I do not wish to add any on so would like to make sure I do not get charged for this.

MI5 · ‎10-08-2021

@Extras3

You won't be charged if you don't add anything.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-08-2021

@Extras3

You won't be charged if you don't add anything.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2Karl · ‎10-08-2021

Hi @Extras3

@MI5 is correct, you have up to 28 days to add an O2 Extra.

You would usually get this text message if you have taken a new connection with us or upgraded.

If you do not do anything you will not be charged.

Hope that helps and have a nice evening.

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