Solved: Extra

samwardill · ‎10-01-2023

I missed choosing my free extra on 3 new contracts taken out in ealy December. It there any option to get teh selection period extended?

MI5 · ‎10-01-2023

@samwardill

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-01-2023

@samwardill

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

samwardill · ‎11-01-2023

On Facebook O2 said "We're sorry to hear that Sam, the Extra needs to be redeemed in the fist [sic] 28 days". Not very charitable as I was only two days late 😞

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