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Bloomberry
Level 1: Joiner
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on ‎19-01-2021 10:44

on ‎19-01-2021 10:44

Just managed to cancel Disney plus by calling customer service.  Why is it so easy to sign up but so difficult to cancel?  Sign up is done online but canceling takes 15 minutes on a call?  Is there something up with trying to make it hard?

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MI5
Level 94: Supreme
  • 144335 Posts
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on ‎19-01-2021 10:46

on ‎19-01-2021 10:46

@Bloomberry 

You can cancel online too Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

on ‎19-01-2021 10:46

on ‎19-01-2021 10:46

@Bloomberry 

You can cancel online too Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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