Extra free data?

[Jem91]

Just ordered the s9 it said in my 5gb tariff that I get extra data so where is it?
My o2 account says I only have 5gb still.

[liggerz87]

Have look in the myo2 app and see if it shows in boltons

[MI5]

See help here https://community.o2.co.uk/t5/How-to-Guides/Where-is-my-discount-or-Extra-Data/bc-p/1075494

[Jem91]

The only bolt on I have is the free travel one

[Cleoriff]

Hi @Jem91 Have you received the phone yet? If not you wont see the bolt on until you get the phone. (from your first post you only state you have ordered the device)

Once you get an email to say it's dispatched you will be able to track it via this route https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

Your bolt on will show in my O2 after that

[MI5]

Your MyO2 will update after a few days. It usually takes 3 or 4 days to fully populate all bolt ons and features.

[Martin-O2]

Hey @Jem91 has your bolton appeared in your My O2 yet?