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Extra charges
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on 06-08-2020 10:48
Solved! Go to Solution.

Re: Extra charges
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on 06-08-2020 11:42
How to see bills here Guide: How do I get to the 'Download Bill' page?
Help on scams here Guide: Have you fallen for or been conned into a premium rate scam? What to do next and here www.payforitsucks.co.uk.
Help on blocking for the future here Guide: Tips to avoid unexpected charges on your bill
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Extra charges
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on 07-08-2020 13:22
Hey @Klm216 just checking: Did you manage to get this sorted or do you need further assistance?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?
Re: Extra charges
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on 18-08-2020 10:53
Re: Extra charges
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on 18-08-2020 13:14
Hey @Klm216 have you looked into the guide posted above?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?