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Esim

Newto022
Level 1: Joiner
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on ‎20-08-2024 15:17

on ‎20-08-2024 15:17

I bought an Esim yesterday. I thought it automatically would install. It hasn't but I can't get into my O2 on my phone to install it as it keeps wanted a code sent to my number as confirmation that it is me but it's already transferred my number to the Esim so I am not getting texts. I am really stuck. The virtual bot is no help and there seems to be no number to phone. Anyone able to help? 

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MI5
Level 94: Supreme
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on ‎20-08-2024 15:49

on ‎20-08-2024 15:49

@Newto022 

Pop into your nearest O2 store with photo ID.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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