Solved: Ending a contract

Sanmichael · ‎21-06-2023

I'm posting this on behalf of my 84 year old dad who has alzheimers. You sold him a sim contract that has now on until next year. He doesn't even have a smart phone. When I complained your response was to let us know he could upgrade and buy a phone. Have you no shame?

MI5 · ‎21-06-2023

@Sanmichael

This team can help you cancel https://www.o2.co.uk/help/account-and-billing/bereavement

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-06-2023

@Sanmichael

This team can help you cancel https://www.o2.co.uk/help/account-and-billing/bereavement

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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