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Email received 24.06.24 regarding Disney subscription

Michae11508
Level 1: Joiner
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on ‎25-06-2024 12:05

on ‎25-06-2024 12:05

I received an email yesterday 24.06.24 regarding Disney Subscription.

Since purchasing the new phone some time ago, whilst the assistant told me I had access to Disney for six months, I never availed myself of this service and certainly DO NOT WANT IT.

Looking at my bill there seems to be a charge of £7.99 for this service, which I do not want to be invoiced for, can you remove it from my bill.

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MI5
Level 94: Supreme
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on ‎25-06-2024 12:08

on ‎25-06-2024 12:08

@Michae11508 

You can do it in your MyO2 

Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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