Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

My O2

Reply
Level 1: Joiner
Posts: 1
Registered: ‎02-12-2019
Accepted Solution

Email misspelled

Can anyone help,
My email address has been misspelles in store when setting up the account. I can't receive the confirmation/activation email for my account to be able to use it. How do I get the email address corrected so that I can receive my documents and use the account? Tia x
Posts: 114,165
Topics: 569
Solutions: 15,377
Registered: ‎04-04-2012

Re: Email misspelled

@Emzy1 

You'll have to call customer service to request the change Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Community Manager
Posts: 7,439
Registered: ‎18-02-2016

Re: Email misspelled

Have you had a chance to contact customer services @Emzy1 and if so how did it go? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
signature