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Email address

Emma5
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on ‎19-01-2020 19:58

on ‎19-01-2020 19:58

How can I change the email address on my o2 app....help
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MI5
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on ‎19-01-2020 20:01

on ‎19-01-2020 20:01

@Emma5 

You need to login to your MyO2 online http://www.o2.co.uk/myo2 and go to manage my details.

An email will be sent to your old email address to confirm it's you.

If your email is just wrong, you need to call customer service Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Emma5
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on ‎19-01-2020 20:23

on ‎19-01-2020 20:23

Thank you it's an email I cant get into which was set up long time ago I'll give them a ring
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Sacha
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on ‎19-01-2020 20:29

on ‎19-01-2020 20:29

Need to change email address
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MI5
Level 94: Supreme
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on ‎19-01-2020 20:52

on ‎19-01-2020 20:52

@Sacha wrote:
Need to change email address

@Sacha 

You need to login to your MyO2 online http://www.o2.co.uk/myo2 and go to manage my details.

An email will be sent to your old email address to confirm it's you.

If your email is just wrong, you need to call customer service Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
Level 94: Supreme
In response to MI5
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on ‎19-01-2020 20:53

on ‎19-01-2020 20:53

You're welcome @Emma5 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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